If you experience technical difficulties with our equipment or if you have other issues you would like us to know about:
Our Support staff have expert knowledge and practical experience in the laboratory environment. We guarantee a competent and quickest possible solution.

You reach us
E-mail
Phone	++41 (0)848 704 54 0 (free of charge) Monday to Friday 09:00 am to 16:00 pm CET (UTC winter +1h) or CET (UTC summer + 2h)
Online Form	go to Online Form
We reach you	by Netviewer - files to download:
Remote Access	Remote Support Procedure.pdf NV_o2o_Participant_EN.zip	unzip the file